Frequently Asked Questions (FAQS)
DOES MIND MATTERS TREAT ADULTS AS WELL AS CHILDREN?
Mind Matters treats individuals of all ages from toddlers to senior citizens.
HOW DO I REQUEST A NEW PATIENT EVALUATION FOR MYSELF OR MY CHILD?
To schedule an appointment please call our office at (209) 728-2184, or email us by filling out this form. We'll get back to you by the end of the next business day:
Prior to your first appointment, we will need you to complete a New Patient Packet. Bring the completed New Patient Packet and any other relevant information (prior evaluations, IEP's, etc.) with you to your visit.
New Patient Packet for Children →
New Patient Packet for Adults →
DO YOU BILL INSURANCE?
Our staff physician, Dr. Ryan Thompson, is a family practice doctor and a participating provider for most of the major PPO insurance plans. We can bill your insurance for his services if he is on your provider list. Please make sure that ADD/ADHD or Autism Spectrum Disorder is a covered benefit/diagnosis under your plan. Some insurance companies consider these a mental health service that is only payable to a psychiatrist.
We will also, as a courtesy, bill your insurance for counseling services. Please be aware however, that our therapists are not on any insurance provider lists so payment, if any, will be reimbursed at an "out of network" rate. You may also have to meet a deductible prior to your insurance making a payment.
All of the other services we offer at Mind Matters are on a cash pay basis. We may have grant funding available to help offset the costs if you qualify. To apply please complete our Financial Aid Application which is available for download under the "Appointments" tab at the bottom of the page.
Mind Matters does not accept Medi-Cal. We do accept payment by cash, check, debit or Visa/Master card/Discover credit cards.
WHAT CAN I EXPECT ON OUR FIRST VISIT?
Your initial appointment will take about one hour. During this time our physician will do a brief physical exam and an extensive interview with the individual and/or the family regarding current concerns, family history and school or job performance if applicable. Recommendations will be made in regards to further testing/assessments and/or follow up appointments.
WHAT SHOULD I TELL MY CHILD ABOUT HIS/HER VISIT TO MIND MATTERS?
Most children who are evaluated already know that a problem exists because of negative experiences at school and/ or at home. Be clear that we are looking for ways to help them be more successful.
I AM INTERESTED IN AVOIDING MEDICATIONS. WHAT ALTERNATE TREATMENTS DO YOU OFFER?
Most parent/individuals are concerned about the use of medications. Though medications may be recommended for some patients, we will always be looking for other, equally or more effective, means of treatment. This may include changes in diet, specific supplements, lifestyle changes, counseling, dyslexia-remediation and more.